Shipping & Delivery Policy

Because our company, Tantrapex Technology Pvt. Ltd. provides recruitment and consulting services rather than physical products, this policy outlines how we "deliver" our services to you.

What We "Ship"

Our "shipping" process involves the digital delivery of information and resources. This includes, but is not limited to:

Candidate resumes, profiles, and portfolios
Job descriptions and specifications
Interview schedules and details
Service agreements and contracts
Invoices and billing information
Access to our third-party Learning Management System (LMS)
Any other documents related to the recruitment process

How We "Deliver"

All communication and document delivery are handled electronically to ensure a fast, efficient, and secure process. The primary methods of delivery include:

Email: The majority of our communication, including sending candidate profiles and scheduling information, will be sent directly to the email address you have provided.
Secure Client Portal: For enhanced security and organization, we may provide access to a secure, password-protected online portal where you can view and download all relevant documents and information.
Third-Party LMS Access: We provide access to a third-party Learning Management System (LMS) for specific training or onboarding programs. Your login credentials and instructions for accessing the LMS will be delivered via email.
Video and Voice Calls: We will use platforms like Zoom, Google Meet, or Microsoft Teams to conduct interviews, hold meetings, and deliver real-time updates.

Delivery Timeframes

Our delivery timeframes are based on the specific services you have engaged us for and will be outlined in your service agreement. Generally, we will provide updates and information as milestones are met throughout the recruitment process. We commit to a timely and transparent communication schedule so you are always aware of the progress.

"Shipping" Charges

Since we do not ship any physical goods, there are no shipping or delivery charges associated with our services. All fees related to our services will be clearly stated in your service agreement.

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